Frequently Asked Questions
Subscription Not Working in Forecast Bar?
We’re sorry you’re having trouble getting Forecast Bar to recognize your paid subscription, and have provided steps below to help you troubleshoot the problem.
Subscriptions to Forecast Bar provide service to all Mac devices on your Apple ID. They are not provided for accounts using Family Sharing (per Apple policies). A subscription for Forecast Bar on iOS also does not apply to Mac. If you believe you are still not getting access you should be, follow these steps:
- Restart Forecast Bar
- Often, simply restarting Forecast Bar can resolve the issue, and is always required after an auto-renewing subscription has renewed. You can quit Forecast Bar by going to Preferences > General > Quit, and relaunching it from your Applications folder.
- Restart your Mac
- Restarting your Mac can also help to get your subscriptions to be recognized properly. Do so by going to the Apple menu in the top left of your screen and selecting Restart...
- Check for Updates in the Mac App Store
- You may have an outdated version of Forecast Bar or have an expired receipt which an update from the Mac App Store can resolve. Open the Mac App Store and go to the Updates tab to check for pending updates.
- Reinstall Forecast Bar
- Sometimes, fully reinstalling Forecast Bar is required to get your subscription to be recognized. To do so, you’ll need to use an app such as AppCleaner (free) to first remove Forecast Bar. Just dragging Forecast Bar to the trash is not sufficient as it doesn’t remove important configuration files which you need to be refreshed. Once you’ve uninstalled, go to the Mac App Store and reinstall Forecast Bar.
- Using a Time Machine Backup?
- Are you using a restored version of macOS (which includes Forecast Bar) from a backup such as Time Machine? You’ll need to follow the Reinstall Forecast Bar steps above to have your subscriptions updated.
If all of the steps above fail to resolve your issue, you can email our support team. For best support, ensure you include a copy of your receipt from Apple.
A subscription for a weather app!? What happened to free or one-time payments?
While there are free and one-time weather apps available, Forecast Bar utilizes the most accurate weather data and pairs it with the most customizable and feature rich weather app available. Forecast Bar remains on the cutting edge of all the latest Apple technologies and already includes support for 3D Touch shortcuts, an iMessage app, peek and pop, expandable widgets, iPad multi-tasking, watchOS3 background tasks, Taptic Engine feedback, and push notifications. We are obsessed with using the latest and greatest features of Apple devices for a better experience. Your subscription supports 2 main things:
- Costs for ongoing weather data
- Our premium weather provider charges us each time get the weather for you. Over time this adds up to big costs, but it's worth it because they provide the most accurate and hyper-local weather available.
- Forecast Bar also offers animated weather radar and push notifications for severe weather alerts (U.S. only) which are paid services from our partners.
- New features, improvements and ongoing support
- We are die-hard early adopters and always ensure Forecast Bar is using the latest features available to enhance the app. We also regularly update Forecast Bar in response to recommendations from our users. Just check our reviews--if you have a great idea, we will do our best to add it!
- It sounds boring, but at the end of the day, we need to keep the servers running smoothly, answer support emails, update our apps to comply with the latest policies, buy test devices (those iPhone 7s aren't cheap!), and more. We are a very small team, and your subscriptions help to keep the "lights on".
Why does the subscription for Apple Watch cost more?
Our Apple Watch app uses the latest technology from Apple in watchOS3 to keep your weather up to date. To do so, Forecast Bar automatically requests data throughout the day from our premium weather provider and we are charged for each of those requests. To offset these costs, we are required to have a nominal additional cost (less than $0.01 a day!). While some other apps may offer free complications, Forecast Bar offers the most customizable experience and the most accurate and hyper-local weather data available and we believe is well worth the very small additional cost.
How do I cancel my subscription?
You can turn off auto-renew at any time from your iTunes account settings. Subscriptions renew automatically unless cancelled at least 24 hours prior to the end of your current period.
What is this? What is a complication?
Apple Watch provides you with a customizable watch face, including the ability to add apps to it--called complications. Forecast Bar offers the ability to ensure your watches weather data is always up to date, ready for you any time you need to glance at it.
How do I customize my complications?
We provide the most customizable complications of any weather app on the market, and you can customize nearly every aspect of your Apple Watch complications. Choose between a variety of built-in options or customize the Modular face line-by-line. Some of the options include: minute-by-minute rain prediction, concise summary of the next hours weather, current temperature, next calendar event, current location name, "feels like" temperature, precipitation chance, wind speed, UV index and many more. To setup your complications, select Settings from the side menu of Forecast Bar, and then tap on Watch. Select the watch face that you use on your Apple Watch and then customize the complication to meet your needs. Once done, simply back out of the customization screen to sync your changes to your wrist. Note: There are many different watch faces available, but only 4 main types. If your watch face isn't displayed, it's likely using either a Utility or Circular type.
Can I use multiple complications on the same watch face?
Yes and no. The Modular and Utility faces can support complications in both the large and small slots simultaneously, but 2 small complications cannot be active at the same time on any face. These slots can also be customized in Settings → Watch.
Can I use different complications on different watch faces?
Yes! The 4 types of watch faces have their own settings, so you can mix and match what you show on each. If you use more than 1 face of the same type, they will share the same settings.
Can I make my complications update faster?
These settings are also important to ensure the most accurate, up-to-date weather:
- Add a complication to your watch face. Apple Watch provides more updates to apps with an active complication.
- Ensure Forecast Bar stays in your watches Dock.
- Location Services should be set to "Always" - see below for an explanation.
- Background App Refresh should remain enabled (it is already by default).
Why do I need to have Location Services set to "Always"? Will that affect my battery?
For Forecast Bar to display the weather for your current location in the background (for Apple Watch or a widget), then yes. Forecast Bar uses a feature of iOS called "significant location change monitoring" to ensure your battery life is not impacted. Rather than keeping the GPS on all the time (which can be a big drain on your battery), Forecast Bar uses Wi-Fi and cell tower triangulation to find your current location. iOS shows an arrow icon in your status bar when this mode is enabled.
My customizations aren't showing up on Apple Watch.
After you exit the watch customizer screen, we send them over to your Apple Watch and ask it to refresh. The next time your complications update (generally within a few minutes), your changes should show up as well. If you have Forecast Bar running in the foreground of your Apple Watch and it is still not syncing your changes, try to reboot both your iPhone and Apple Watch.
What kind of notifications does Forecast Bar support?
Forecat Bar can provide push notifications for:
- Severe weather alerts (U.S. only)
- A personalized daily weather forecast for your area
- If you are also using Forecast Bar for Mac or Apple Watch, notifications for imminent precipitation
How can I get precipitation notifications from Forecast Bar for Mac?
Forecast Bar for Mac provides the ability to forward precipitation notifications to your iOS devices! To set this up:
- Ensure you have the latest versions of Forecast Bar for Mac and Forecast Bar on iOS
- Ensure your iOS device and Mac are using the identical iCloud account
- Enable the feature on your iOS device in Settings → Alerts → Send from Mac
- Back out of Settings
- Ensure your Mac is set to "Phone Location" in the location list. If you do not see this option, wait for iCloud to sync and try again
Are severe weather alerts and precipitation notifications available in my area?
Severe weather alerts are available in the U.S. Precipitation notifications are available in the U.S., U.K., Ireland and parts of Canada.
Do I have to do anything to make sure I receive my precipitation notifications from Apple Watch?
You must keep Forecast Bar's Apple Watch app in your Dock to ensure notifications are sent. Open your iPhone's Watch app and go to the Dock section to make sure Forecast Bar is included. If a Forecast Bar complication is on your watch face, Forecast Bar will be given even more time to run in the background. Ensure Location Services and Notifications are turned on for this app. Go to your iPhone's Settings app, then find Forecast Bar. Location should be set to "Always" and Notifications should be enabled.
Why does my badge say its over 1000 degrees?
Apple does not allow anything but numbers in an app badge. This means we can not include a - symbol. We have opted to use 10 as an indicator for negative temps. For example 1010 = -10
Custom Radar URL
If you have a local preferred radar website you would prefer to use, enter the URL provided by that site. For example: "http://raintoday.co.uk/mobile"
Tips and Tricks
How do I show more/less days in the forecast?
Simply put your cursor on the bottom of the panel until the cursor turns into arrow, then drag up or down to show more or less days in your forecast.
How to get in Contact with us?Need help or have sugestions? Drop us an email: firstname.lastname@example.org
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